PROCESS OF EXCELLENCE
At Auto Plex Collision Repair, we understand that being involved in a collision can be a stressful experience. However, our dedicated team is here to guide you through the entire collision repair process with expertise, transparency, and a commitment to a great customer experience.
Assessment and Estimate: Our experienced team will begin by thoroughly assessing the damage to your vehicle. Using advanced diagnostic tools and their expertise, they identify both visible and hidden damages. Based on this assessment, we provide you with a repair plan that outlines the necessary repairs, parts needed, and an estimated timeline.
Insurance Coordination: We understand the importance of a smooth insurance process. Our team works closely with your insurance company, communicating the details of the assessment, estimate, and repair plan. We aim to streamline the insurance coordination process, ensuring minimal hassle for you.
Parts Acquisition and Prepping: We work diligently to acquire the necessary parts for your vehicle's repairs prior to drop-off appointment. Our partnerships with reputable suppliers ensure that we source high-quality, OEM (Original Equipment Manufacturer) parts whenever possible. These parts undergo thorough inspection and preparation, ensuring a perfect fit and finish.
Disassembly and Structural Repair: Next, we carefully disassemble the damaged areas, examining the underlying structures for any hidden damages. If structural repairs are needed, our skilled technicians use state-of-the-art equipment and industry-approved techniques to restore the vehicle's structural integrity.
Precision Repairs and Paint: Our highly skilled technicians use advanced techniques and equipment to execute precise repairs. From dent removal to panel replacement, we take meticulous care to restore your vehicle's body to its pre-loss condition. Our computerized paint-matching systems enable us to achieve a seamless color match, guaranteeing a factory finish.
Assembly and Quality Control: Once the repairs and paintwork are completed, we reassemble your vehicle with utmost precision. Our team conducts thorough quality control checks to ensure that all repairs meet our highest standards of excellence. We strive to leave no detail unnoticed, ensuring that your vehicle looks and functions as good as it’s pre-collision state.
Final Touches and Delivery: In the final stages, we provide a complimentary wipe/vacuum/wash to your vehicle, removing any traces of the repair process. Finally, we provide you with a comprehensive overview of the repairs and walk you through the final invoice. Upon your approval, we hand over your fully restored vehicle, ready to hit the road safely once again.